Just when many Fortune 500 companies have finally smoothed out their BYOD system, a culprit comes along wreaking havoc in the office and causing mayhem in the email hosting space. It seems that the cause behind the chaos goes by the name of the iPhone (News - Alert) 5.
A report reveals that the problem has affected “at least one Fortune 500 company,” but it could be that this company got to the root of the problem first. After employees with iO6 devices declined meeting invitations sent via Microsoft (News - Alert) Exchange, a notice of cancellation would then circulate to everybody on the invite list. Unfortunately for some, the meeting was not cancelled. This event then led to the circulation of another office memo, requesting employees to not update to the iOS 6, if they haven’t already.
But there is another problem associated with the iO6 that goes beyond meeting cancellations and is affecting the hosted email service, Exchange. Exchange’s automated push e-mail feature is one in which many in the office have grown accustomed to, but for employees with iOS 6 that feature of Exchange gets lost. Unfortunately for those employees, they still have to go to the meeting as their employers wait for a response from Apple (News - Alert).
Although the source of the problem has been identified, it seems as though there is no immediate fix as of yet, as Apple and Microsoft investigate their hosted email services. For the time being, it looks as though the best employers affected by this issue can do is reach out to everyone else who is sharing their opinions on Apple’s discussion forum. There they will find posts such as this one by Captain JK2020: “We are seeing it with Exchange 2007 SP3 RU6. So far, no joy with Microsoft Premier Support. They are directing us to Apple.”
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Edited by Jamie Epstein