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Google to Cease Support of Email Hosting Solution Microsoft Exchange in Gmail

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December 19, 2012

Google to Cease Support of Email Hosting Solution Microsoft Exchange in Gmail

By Erin Harrison, Executive Editor, Cloud Computing

In just over a month, Google (News - Alert) Sync, which was was designed to allow access to Gmail, Google Calendar, and contacts via the email hosting solution Microsoft (News - Alert) Exchange ActiveSync, won’t be available.

Starting Jan. 30, 2013, users – other than paid Google Apps users – won’t be able to set up new devices using Google Sync and can check out Google’s sync site for instructions. Users can also consult with their device carrier or manufacturer for how they recommend to sync with Gmail, Google Calendar and Contacts.

“With the recent launch of CardDAV, Google now offers similar access via IMAP, CalDAV, and CardDAV, making it possible to build a seamless sync experience using open protocols. Starting January 30, 2013, consumers won’t be able to set up new devices using Google Sync, however, existing Google Sync connections will continue to function,” Google said on its apps documentation and support page.

However, Google Apps for Business, Education and Government customers can continue to set up new devices with Google Sync after this date.

In addition, Google unveiled three other legacy syncing services are also reaching their end of life and will no longer be supported by Google for any users: Google Calendar Sync, Google Sync for Nokia (News - Alert) S60 and SyncML.

In related news, Gmail was down last week for a period of time – though it appeared it might be working again shortly after an error message was posted. News reports suggest it is a global issue, TMCnet reported.

In one report from ZDNet it was called a “widespread outage.” Users were seeing a 502 error message. No explanation was immediately offered by Google. In addition, Google’s Chrome browser was crashing.

The outage led to many complaints posted on social media sites such as Facebook (News - Alert) and Twitter. The number of complaints was comparatively high, given the popularity of Gmail.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Jamie Epstein

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