Total Defense Chooses Avangate as Its Global Ecommerce Provider

REDWOOD SHORES, Calif. --(Business Wire)--

Avangate, the agile eCommerce service provider trusted by thousands of Software and SaaS (News - Alert) companies to grow their businesses worldwide through any channel and any model, announced today that Total Defense has selected the Avangate SkyCommerce® suite to help manage global operations, grow channels and expand their business in new geographies.

Total Defense is a former business unit of CA (News - Alert) Technologies, one of the largest software companies in the world, and now is an independent leading provider of anti-malware detection and anti-crimeware solutions. Avangate will be providing payment and billing, subscription and customer support, marketing services, channel management and a software niche affiliate network across Total Defense's Americas, EMEA and APAC operations.

Total Defense had a sophisticated customer acquisition and retention strategy already in place, and the SkyCommerce® suite was the perfect solution to:

Help them test, optimize, scale globally and bring products quickly to market
Consolidate order entry and fulfillment management systems from nine to just two
Improve visibility across Total Defense's multiple distribution channels

In addition, the migration process was seamless, quick and complete within a few weeks, with no interruption of services. Avangate will also handle international online marketing services, including search engine optimization and pay-per-click campaign creation to quickly expand Total Defense's online presence and drive mindshare.

"Customer experience is critical to us. It was important to select a vendor that would allow us to customize and optimize our sales process," said Mark Floisand, VPonline sales & marketing, Total Defense, Inc. "We are now able to handle multiple business models, expand customer touch points and really increase our company's visibility across all sales channels."

"It is important for innovating vendors like Total Defense to easily adjust their online transaction models while maintaining visibility across all channels and supporting any business model. As the online security industry has seen tremendous growth over the last year, we look forward to working with Total Defense and help them meet the rising demands of their consumers." said Joseph Brown, SVP Worldwide Sales, Avangate.

# # #

About Total Defense

Total Defense protects over 40,000 businesses and over 4 million consumers from the growing epidemic of cybercrime and malware. We provide multiple layers of digital security through desktop, mobile device, web gateway and cloud based solutions. We go "beyond protection" by ensuring our customers receive the level of service and support they require in an ever changing threat landscape. Total Defense is a former business of CA Technologies (News - Alert), one of the largest information technology companies in the world. Our major centers of operation are in New York, Silicon Valley, India, and Europe.

More information can be found on www.totaldefense.com

About Avangate

Avangate is an advanced eCommerce provider that enables software and Software-as-a-Service companies to sell their products via any channel and any model with a view to optimizing both online and offline revenue. Specifically designed for the software vertical, Avangate's scalable solution includes a full-featured secure eCommerce platform, a partner management system as well as a worldwide affiliate network. Avangate's expertise in the software business helps vendors increase product visibility on the Internet, maximize access to additional selling channels and improve overall software revenue.

More information can be found on www.avangate.com