Elite Email Selects Monitis for Cloud-based Monitoring Solution
Dec 10, 2012 (Close-Up Media via COMTEX) --
Monitis, a cloud and web application monitoring software provider, announced that Elite Email, an email marketing solution provider, has selected the Monitis all-in-one, cloud-based monitoring solution for back end, application, website and cloud monitoring to test and maintain server performance around the world and to monitor mission critical apps for anomalous behavior.
With offices in Canada, the United States and India, Monitis said Elite Email provides cloud-based solutions for email marketing and touts its commitment to helping customers' businesses succeed by providing the best possible solutions and optimizing them for each company's needs. This dedication to customer success necessitates performance monitoring of the services provided by Elite Email so that any potential degradation can be identified before it causes downtime and customer dissatisfaction.
"We've used a number of monitoring solutions in the past, but our experience with Monitis has shown that it is much more in line with our business model because it enables us to see very granular performance data around the world at all times so that we can better serve our customers and demonstrate our investment in their success," said Robert Burko, president at Elite Email. "The solution's dashboards provide real-time detailed insight about anomalous behavior rather than simply letting us know if a server is up or down. This immediate view into each server's health allows our teams around the world to immediately identify and address issues that come up at any time, day or night."
Monitis said Elite Email uses the Company's customized alerts to help notify the correct employees in various regions when a problem is encountered, eliminating delays in action. Monitis' transaction monitoring capabilities provide an additional layer of granular monitoring by allowing them to automatically simulate the end-user experience and report back when online processes fail. Monitis is also able to quickly determine if there is a local ISP issue causing issues for customers or if Elite Email's servers are truly down, so that the situation can be remedied or reported to the customer in a timely fashion.
"Monitis customers rely on us for fast, reliable service that allows them to have a deep, holistic view into the status of their networks, servers and cloud applications," said Hovhannes Avoyan, General Manager at Monitis. "By simplifying monitoring and automating tasks that were previously seen as too time-intensive to be practical, we can allow our customers to focus on achieving their core business goals and providing the best services possible to their customers while having the peace of mind that they will be a step ahead of any performance issues that arise."
GFI Software provides web and mail security, archiving and fax, networking and security software and hosted IT solutions for small to medium-sized businesses (SMB) via a global partner community.
((Comments on this story may be sent to email@example.com))
[ Back To Technology News's Homepage ]