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TMCNet:  Navicure Tops Annual KLAS Clearinghouse Report for Second Time since 2008

[December 20, 2012]

Navicure Tops Annual KLAS Clearinghouse Report for Second Time since 2008

ATLANTA --(Business Wire)--

Navicure, a leading Internet-based medical claims clearinghouse for physician practices, today announced that the company was ranked first in the KLAS 2012 "Clearinghouse Services: Yesterday 5010, Tomorrow ICD-10" report for clearinghouse vendors. The KLAS premium report indicated that key areas of differentiation among clearinghouses exist in service, offered tool set functionality, and ability to maintain high performance during regulatory changes, such as 5010. Navicure was a top performer in all three categories.

As part of its research, KLAS interviewed participants from various organizations who had first-hand experience with their respective clearinghouse solutions. Interviews focused on comparing the features and functionality of clearinghouse vendors, including Allscripts, Availity, Capario, Emdeon, Gateway (News - Alert) EDI, GE Healthcare, Office Ally, OptumInsight, Practice Insight, RealMed, RelayHealth, and ZirMed. Key Navicure related findings include:

  • An overall score of 92.9 out of 100, the highest score among all 13 vendors rated.
  • 100% of Navicure clients said that the company kept the promises made at the time of implementation.
  • Navicure scored a category-high 81% "Evangelism Score," which indicates the net percentage of clients who would recommend their brand to others.

"We're very pleased with the results of the KLAS 2012 clearinghouse services report. It is a testament to the hard work and dedication of our employees who have worked diligently for the last two years to ensure a smooth 5010 transition for our clients," said Jim Denny, co-founder, president and CEO of Navicure. "As the industry continues to face regulatory transitions, everyone at Navicure is committed to continuing to lead the industry in client support. We are thankful for our employees' hard work and creativity, and our clients' continued loyalty and trust that we'll continue to be there for them through ICD-10 and beyond."

"ICD-10 will be a more significant change than the HIPAA 5010 trnsition. Success here will require the coordination of many moving parts," said Mark Wagner, senior director, clinical & ambulatory systems at KLAS. "While the bulk of responsibility lies with the payers and the EMR/PM vendors who have to adjust their solutions to manage massive lists of codes, providers still expect their clearinghouse vendors to be prepared and help in the transition…. Of respondents, 82% reported total confidence in Navicure for ICD-10…. That confidence comes from a smooth 5010 experience and a good reputation for being ahead on development and industry requirements."


Navicure's Web-based account receivables management solutions automate receivables processes, including patient eligibility verification; primary and secondary claims reimbursement; rejected and denied claims management; electronic remittance posting; claims and remittance reporting and analysis; and patient statement processing. Through the use of these solutions, physician practices can increase profitability through improved claims reimbursement and staff productivity.

For more information on KLAS' 2012 "Clearinghouse Services: Yesterday 5010, Tomorrow ICD-10", please visit: www.KLASresearch.com.

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems, to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Founded in 1996, KLAS staff and advisory board average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter (News - Alert) at www.twitter.com/KLASresearch.

About Navicure

Navicure is a leading Internet-based medical claims clearinghouse that helps physician practices increase profitability through improved claims reimbursement and staff productivity. Serving over 30,000 healthcare providers in practices nationwide, Navicure's solutions automate account receivables processes, including primary and secondary claims reimbursement; patient eligibility verification; rejected and denied claims management, including appeals; electronic remittance and posting; claims and remittance reporting and analysis; and patient statement processing. Navicure's solution is supported by its unique 3-Ring™ Client Service which guarantees that a client service representative will answer every client call in three rings or less.

Navicure is a member of the MGMA AdminiServe® Partner Network, an exclusive group of pre-screened, peer-reviewed and tested vendors. Navicure is also the founding sponsor of www.icd10hub.com, a free educational website devoted to making physician practices' transitions to ICD-10 and 5010 easier. Navicure continues to be ranked among the fastest growing companies nationally in the Inc. 5000 and Deloitte (News - Alert) Fast 500 rankings. For more information, please visit www.navicure.com.


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