According to officials of EliteTele.com, it’s okay to forget all those New Year’s resolutions and just “go for one company changing proposal -- maintain the quality of your management with call recording.”
Hey, how many New Year’s resolutions do you actually keep anyway?
Have you ever given thought, company officials ask, suspecting the answer, to how call recording equipment “can effectively drive a management team to stronger realms?” Don’t listen to those squeakers on your staff who gripe about “Big Brother” this or that, how you’re listening in on your inbound calls, because the fact is that first, they can find other work if it bothers them that much, and two, it can change the face of your company and better your employees.
Because the fact is, as company officials say, call recording software also “enables you to see which phone calls were successful, not just by listening to the calls, but by linking them to the contact call with a simple ‘yes’ or ‘no,’ to determine which calls turned into sales.” It’s easy to listen to your recordings, since the company gives you a unique username and password to log in via the website.
And if your staff has a problem with that, then maybe it’s time for them to find alternate employment.
In November TMC (News - Alert) wrote [http://financial.tmcnet.com/news/2010/11/03/5111196.htm] that due to expansion and growth, Elite Telecom opened shop in Leyland, Lancashire.
Built from the ground up by business entrepreneur Matt Newing, the office marks the 10th anniversary of the company which was established in 2000. Over the past decade Elite Telecom has joined forces with phone system hardware giants such as Avaya, Siemens, Swyx, Panasonic (News - Alert) and Toshiba.
David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Juliana Kenny