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Phoenix and TELES form an alliance

Enterprise Solutions Featured Article

January 22, 2013

Phoenix and TELES form an alliance

By Rahul Arora
TMCnet Contributor

Phoenix Communications Pte Ltd, a Singapore-based service provider, announced that it has selected the TELES (News - Alert) wholesale trading solution to extend its technical wholesale trading infrastructure.

The Wholesale Trading Platform from TELES gives network operators a professional, high-performance trading platform that provides traders with an overview of real-time minute prices and automatically adapts, routing between national and international communications to optimize costs and revenue. 

“The TELES wholesale trading solution offers everything we need to run our business profitably”, said Chiang Chee Cheong, Managing Director at Phoenix Communications Pte Ltd. “The trading platform adapts to the needs of a growing business, automatically enables all wholesale processes and maximizes our margins significantly. That’s what I call a high-end solution.”

The Wholesale Trading Platform from TELES is an all-in-one package that ensures a successful business model, along with cost-optimized processes. This platform is suitable for first-time users as well as experienced wholesalers who need a long-lasting solution that supports flexible extension ,combined with full investment protection

“Our Wholesale Trading Platform is a best-in-class high-performance solution”, says Oliver Olbrich, Chief Operating Officer at TELES. “The TELES network enables service providers to develop their wholesale business and fully model the wholesale processes.“

In related news, TELES AG Informationstechnologien has approved the Release 4.0 for the TELES IP Centrex solution. This update includes additional convenience functions and improvements in user control. The latest Release links integration of different terminals, such as mobile and landline phones (Unified Communications (News - Alert), UC) with telephone control via the computer (Computer Telephony Integration, CTI), include setting up a call, receiving, forwarding and ending calls.

The new Release enables staff to communicate with each other from any place, at any time and at optimum cost, irrespective of the terminal selected. This means that important calls reach the respective contact person – at any place and at any time.

Edited by Ashley Caputo

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