Line2, a popular VoIP calling app for Android and Apple (News - Alert) devices, and its developer, Toktumi Inc, have announced that live phone support is now available for all paying customers. With this announcement, Line2 (News - Alert) becomes the first and only mobile communication app provider to offer live phone support.
The launch of this new service will make phone support available for paid customers Monday through Friday, 8 a.m. to 6 p.m. PST. The app provider already offers 24/7 e-mail support, as well as a growing online Knowledge Vase to assist all trial customers. This phone support offering will deliver greater customer service, helping Line to differentiate itself in the market.
Line2 is positioned
as the first and only tri-mode VoIP/Cell calling app in the world. To date, no other app offers the features and functionality that is found in Line2. The app provider’s tri-mode calling capabilities ensure that iPhone and Android users can place and receive calls over WiFi (News
- Alert), 3G/4G data, or cellular voice networks using the same number. This approach ensures calls will always get through.
As the only VoIP app provider to also feature carrier-grade SMS texting combined with feature-rich calling functionality, Line2 also now allows customers to use one number for both communication channels. This capability extends the value of the solution, while users also get more out of their mobile devices.
In other Line2 news, TMCnet reported
that the company has made the in-flight experience more enjoyable, productive and relaxing for everyone with the latest version of its Line2 application for iPhones, iPods and iPads. The new Line2 Version 3.0 lets air passengers stay in contact through SMS text.
Last fall, the company released
the latest version of its app, designed to turn the iPod Touch or iPad into a fully functional mobile phone that includes all of the features of the traditional call phone.
“We believe that Line2 Version 3.0 will be extremely popular with consumers,” said Peter Sisson (News - Alert), founder and CEO of Toktumi, the company behind Line2. “We added unlimited SMS and removed business features that consumers didn’t need, allowing us to lower the price to just $9.95 per month and broaden Line2’s appeal."Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
Edited by Carrie Schmelkin