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SpectorSoft's SPECTOR 360 Optimizes Healthcare and Emergency Response at MCHD

Fixed Mobile Convergence

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SpectorSoft's SPECTOR 360 Optimizes Healthcare and Emergency Response at MCHD
August 10, 2011
By Shamila Janakiraman, TMCnet Contributor

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SpectorSoft Corporation announced that the SpectorSoft’s SPECTOR 360 software has been used by Montgomery County Hospital District (MCHD) to monitor and document employee activity on select devices and servers used by its mobile workforce.


This helps achieve greater security, productivity and compliance with industry regulations like the Health Insurance Portability and Accountability Act (HIPAA). SpectorSoft specializes in computer, mobile, and Internet monitoring and analysis software.

According to officials the details are available in a new case study on MCHD which is a political subdivision of the State of Texas that provides healthcare and emergency response for the residents of its county.

In a release Kelly Curry, chief operating officer at MCHD said, “The information we work with is delicate and must be managed carefully -- all computers contain sensitive documents and data closely regulated by the State of Texas, and at the federal level, by HIPAA. We need to make sure, and with great confidence, that we can monitor and audit our users, systems, software and protected data. SPECTOR 360 makes this so, and thus gives us peace of mind.”

MCHD strives to deliver quality patient care and in order to do so it went through a thorough investigation of all monitoring and analysis solutions. It zeroed in on SPECTOR 360 to monitor, capture and analyze the user activity and associated data on its 50 Windows Server computers and approximately 215 distributed workstations, out of which 40 percent are mobile laptops, said officials.

“Ours is a decentralized workforce; we are dependent on mobile computing. We have Emergency Medical Services (EMS) in the field, and patients all over the county. We needed a software program that was capable of documenting what we do, no matter where we are or what devices we’re using. Not only does this ensure accuracy, but it protects our employees by documenting their actions. We are especially pleased that SPECTOR 360 allows us to thread activity over time, within context, and marry it to actual screen snapshots,” pointed out Curry.

SPECTOR 360 allows businesses and healthcare organizations to monitor, capture, record, analyze and act, across entire networks. Its intuitive analytics helps MCHD to proactively identify, audit and manage issues like reviewing acceptable use policies; the access, use and integrity of protected health information; the “meaningful use” of healthcare systems, tools, and processes; and the identification and tracking of security risk.

SpectorSoft Corporation announced that it demonstrated its end-to-end user and user group monitoring and analysis solutions for company-wide monitoring of PCs, Macs, laptops, mobile devices and the Internet, at the CompTIA (News - Alert) Breakaway annual event held recently in Washington D.C.

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Shamila Janakiraman is a contributing editor for TMCnet. To read more of Shamila’s articles, please visit her columnist page.

Edited by Rich Steeves

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