Iperia, a global provider of next-generation voice and messaging applications, announced it has selected Yap (News - Alert) to deliver completely automated voicemail transcription for its Visual Voice Messaging application.
With Iperia's VVM, wireline and wireless service providers can offer a branded interface on any smartphone, non-believer of network that allows subscribers to read and listen to their voice messages.
The visual voicemail experience on the iPhone (News - Alert) and other smartphones makes access to voicemail faster and more convenient than cumbersome, touch-tone menu systems. These visual voicemail experiences require subscribers to listen to their voicemail. Iperia's VVM, powered by Yap's automated voicemail transcription service, solves this problem by allowing subscribers to quickly and disjointedly read or listen to their voicemail directly from within a single screen in the VVM application.
Igor Jablokov, CEO at Yap, said that the visual voicemail offerings that are widely deployed recently require users to listen to their messages. Igor added that Iperia provides the best of worlds making their visual voice messaging truly visual by allowing users to read and listen to their voicemail.
Yap's high accuracy and completely automated voicemail-to-text service helps ensure that Iperia's VVM experience meets operators' high bar for accuracy, fast turn-around time and privacy.
Sam Waicberg, CEO at Iperia said that Yap's completely automated approach requires no human involvement, providing much faster response times and helping guarantee that subscribers' personal information remains private.
In addition to voicemail, Iperia's conferencing, video-mail, voice notification and voice sms applications will be integrated with Yap's automated voice transcription services.
Iperia offers its VVM with Yap's voicemail-to-text on iPhone, Android (News - Alert), Blackberry, WinMobile, and Symbian smartphone devices.
Iperia is a global provider of next-generation voice and messaging applications that increase revenue, competitive differentiation, and customer satisfaction for wireline, wireless, cable, and VoIP carriers. Iperia's family of carrier-class products, including its award-winning flagship IperiaVX platform, is built entirely on a Service Oriented Architecture delivering the scale, reliability, and extensibility service providers expect to serve mission-critical enterprises and residential customers.
Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.Edited by Marisa Torrieri