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CallTower Launches Fixed Mobile Convergence Solution with Sprint

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CallTower Launches Fixed Mobile Convergence Solution with Sprint
September 03, 2010
By Rajani Baburajan, TMCnet Contributor


CallTower, a provider of fully managed enterprise class unified communications solutions for growing businesses nationwide, announced the launch of CallTower Mobility, which combines CallTower's Unified Communications (News - Alert) as a Service or “UCaaS” service with Sprint Mobile Integration.

Bob Barnes, executive vice president of Sales, Marketing and Business Development, CallTower (News - Alert), said, “Mobile workers now have the freedom to access powerful communications tools with one device, one number and one mailbox whether they are on the road, in the office or working from home. This new offering significantly boosts productivity while reducing companies' overall communications costs.”

The users can dial an extension number from a Sprint (News - Alert) mobile phone and reach a corporate user regardless of their location. Moreover, Sprint Mobile Integration benefits users by providing access to one central voicemail, free on-net calling and enhanced call management and messaging features.

Integrated with Sprint's industry-leading 4G and 3G networks and related wireless applications, the new service provides cost savings with the elimination of local trunks, reduction in desk phones needed for mobile employees, and lower calling rates.

Sprint mobile phones provide access to the other CallTower Unified Communications productivity applications such as unified messaging, presence, IM and collaboration.

Barnes added, "By integrating Sprint's reliable, secure fixed and mobile networks with CallTower's UCaaS services, businesses have access to best-of-breed unified communications services without the cap ex and management resources required from an in-house solution."

CallTower's UC Mobility service, available to enterprises using Sprint mobile phones will have access to all the benefits of a Unified Communications solution through both their mobile and fixed corporate phones.

Users will achieve greater productivity, cost savings and enterprise-class reliability. Corporations get benefit from eliminating expensive hardware and infrastructure investments, long and complex deployments, and ongoing support and upgrade challenges, the company said.

In today's market, CallTower provides a competitive advantage by transforming a company's voice and data communications into a strategic business tool, according to company officials. CallTower's Unified Communications as a Service provides growing companies with enterprise-class reliability, a single point of support, productivity-enhancing features and 24/7 service for a fixed monthly fee.

CallTower's communication services are based on the Cisco (News - Alert) CallManager, Microsoft Office Communications Server, Microsoft Exchange Server and Microsoft Sharepoint Server powered by the proprietary CallTower vXML VoiceCube voice messaging platform.

In May the company announced the integration of its voice service with Microsoft’s (News - Alert) Business Productivity Online standard Suite or “BPOS” offerings. Read the full report here.

Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Juliana Kenny

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