Fraud & Identity Featured Article

Bank of Luxemburg Warns of Phone Scams

By Mandi Nowitz Web Editor

Wisconsin-based Bank of Luxemburg is the latest target of phone scams. The FCC (Federal Communications Commission) refers “spoofing” as when callers purposely use a fake caller ID in an attempt to swindle consumers out of money or identity. Complaints were filed by clients of the bank who received calls from people, claiming to be from the bank. The callers, using foreign accents, would proceed to request personal information from unassuming clients.

“If you receive a phone call from a caller ID associated with Bank of Luxemburg or a person claiming to be a representative of the bank asking for personal information, do not engage in conversation,” DeAnna Tittel, VP of retail, advises. “Hang up and call Bank of Luxemburg directly with a legitimate phone number listing to report the incident.” 

This incident is not just isolated to the Bank of Luxemburg. Back in June, Marietta Memorial Hospital fell victim to spoofing. To combat spoofing, the FCC (News - Alert) is sharing tips on how to avoid falling victim. Never share personal information like account numbers, social security numbers, passwords, or any other private codes that could lead to identity or monetary theft.

No matter where someone says they are calling from or the number that shows on your caller ID, if you are suspicious of the caller, hang up and find the proper account statement. Contact a direct representative and inquire if there have been any attempts to contact. If not, call the FCC directly and report the suspicious number.

Do you know how to protect yourself from spoofing?