Fraud & Identity Featured Article

ULTATEL Talks Robocalls, Phone Safety

By Mandi Nowitz Web Editor

Everyone who has a phone is familiar with the concept of robocalling but maybe not the exact term. Simply put, a robocall is a prerecorded message; they account for thirty percent of the calls made in the United States. Approximately 2.4 billion robocalls are made every month and it’s the number one complaint to the FCC (News - Alert), according to FCC Chairman, Ajit Pai.  

Yes, these calls are obnoxious to their targets, but they are also costly – automated calls have cost both people and businesses $350 million in telemarketing fraud. Start-ups tend to become susceptible because employees at start-ups are forced to use personal devices to make business calls. This is where ULTATEL, a provider in cloud-based VoIP business systems has come into play to reiterate the significance of utilizing a proper, yet practical business phone system from the get go.

There are growing robocall phone scams, including spoofing, where a number comes up that looks familiar but, upon the call being answered, the dialed number is marked and can be misused. The Do Not Call Registry does not always help, especially since it takes 31 days from enrollment to even take effect. The Federal Communications Commission (FCC) is attempting to block robocallers, but notoriously don’t abide by regulations. It is also hard to know the difference between a legitimate number and a spoofed one. It often becomes a toss-up.

This is why ULTATEL is adamant about businesses, no matter how small, implementing a business line, so they don’t risk compromising staff members’ personal phones.
 

“The role of technology is to enhance business efficiency and quality. Cloud-based VoIP phone systems offer advanced phone system features and a unified workplace phone system that works where the team works,” Amr Ibrahim, chief executive officer of ULTATEL, points out.

Small businesses and start-ups make up 99.7 percent of all American companies, but Ibrahim says that there is an affordable business phone system for anyone. How much would your business pay to keep employee’s identity and information safe?