TMCnews Featured Article

TMC (News - Alert), a global, integrated media company, has recently recognized free predictive dialer provider Kunnect’s flagship hosted call center solution XVP with a 2011 Communications Solutions Product of the Year Award.

“Kunnect was chosen to receive a 2011 Product of the Year Award for creating outstanding advancements in communications,” said Rich Tehrani (News - Alert), CEO, TMC, in a press release. “XVP-Hosted Call Center has proven benefits for its customers and provides ROI for the companies that use it. Congratulations to the entire team at Kunnect. I look forward to more innovative solutions from them in the coming year.”

The company’s extremely robust solution heavily leverages a predictive dialer that is free from hassle and is hosted in the Amazon cloud.

The blend of Kunnect’s software and Amazon’s cloud technology provide the industry’s most scalable and flexible solution. It can be activated in minutes in order to respond to customer needs and scale to meet any load demands.

“Receiving this award is an industry acknowledgement of the hard work put into producing a global, cloud-based solution, capable of managing call centers for thousands of call centers”, added Fred Cote (News - Alert), president of Kunnect. “We will continue to grow the product by delivering robust features requested by our client base”.

Based in Fort Lauderdale, Fla. Kunnect provides cloud-based hosted telephony solutions. In 2011, customers relied on its contact center solutions to manage over six billion calls and XVP is currently touted as the most cost-effective offering availabel in the call center industry.

The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness that are have all been shown by this free predictive dialer provider.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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