Abt SRBI, the survey subsidiary of Abt Associates and a full-service global strategy and research organization, has recently entered into a licensing agreement with Voxco, a global provider of software solutions including a predictive dialer that is free from complexity.
Under the terms of this agreement, Abt SRBI will use the Voxco Command Center for all data collection modes. It will also leverage the company’s PRONTO Dialer platform to launch predictive dialing telephony surveys and collect data.
Predictive dialers help to free up vital time in any organization which in turn can then be utilized to complete other important business-related activities.
Voxco’s Command Center is an integrated platform for multichannel and mixed data collection modes that provides higher performance research, more flexibility, and centralized survey management capabilities.
The data collection modes offered by the Command Center include: telephone, Web, mobile, face-to-face, and interactive vocal server.; simplified management of surveys; optimized data security through advanced and flexible management of access rights providing greater flexibility; highly versatile sample management options; execution of any type of project, from simple to complex ones; and efficient communication with managers via a reporting portal.
Customers from all across the globe have also been using other Voxco products to improve their market and business intelligence through the collection, processing and analysis of information gathered from multiple sources.
Abt SRBI specializes in public policy and opinion surveys, banking and finance, telecommunications, media, energy, transportation, insurance and health care. Its clients include major financial institutions, Fortune 500 companies, federal, state and local governments, foundations and universities.
In related news, TMCnet recently reported that Strategir, a firm that specializes in quantitative surveys, in particular in the consumer and luxury goods sectors, has recently chosen Voxco’s Command Center software suite as its multi-channel data collection platform.
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Edited by Jamie Epstein