Many businesses find it difficult to stay connected with their customers at times and a majority of these organizations would agree that keeping track of phone numbers and mailing addresses for business purposes can be an extremely tiresome job. Luckily, predictive dialers free up crucial time in any company and when they are used in conjunction with social dialing apps that keep a list of all connections from various social networks like Linkedin and Facebook (News - Alert), users can quickly dial any of these individuals directly.
Recently, CallmyName introduced a new version of its pioneering social dialing application that is equipped with an intelligent caller ID capability that automatically brings up highly relevant social updates or business information during incoming or outgoing calls.
Ariel Efrati, Group CEO at CallmyName, said in a statement, "For the last several years we've been working hard at CallmyName to decipher the DNA of making communication natural and exciting. Much like when web's domain names enabled the Internet identity revolution, now I can easily imagine a world where we direct all our numerous communication channels - email, IM, phone calls etc. via a single, meaningful mobile call-name – be it our real name, brand name, professional nick name, etc."
When leveraging this predictive dialer application, once a call is received its caller ID function will automatically display the caller's photo, their latest Facebook updates, latest tweet, and even a "happy birthday" indication, when relevant. This option will also work while calling or receiving calls from businesses. The user will gain access to see the businesses’ website, opening hours, e-mail addresses, and a map with driving directions.
Additionally, this offering also enables users to consolidate all of today's disparate forms of communication including phone numbers, e-mails, social accounts and URLs within a single, easy to remember self-managed contact identity.
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Edited by Jamie Epstein