It was just revealed that predicive dialer provider Dialtel is all set to offer free data to merchant service providers for the purpose of improving automated lead generation.
With the company’s state of the art hosted dialer in place, MSPs will be able to blast out messages to businesses across the United States to generate multiple leads for their business. In fact, there are three different methods which Dialtel powers to ramp up leads.
The first method is live transfer leads. With live transfers, the called party will need to press a key on their telephone to be transferred to a sales agents. This style of lead collecting is hit or miss and tends to receive many complaints when the call volume suddenly increases and contact centers don’t have agents available to assist these consumers right away.
The second method is voicemail leads. With voicemail leads, the called party will press a key on their telephone which will initiate a second message. The second message will then give further information about the service with a call to action. At the end of the second message, the called party will leave a message which can be retrieved from the dialer in real-time. This lead collecting style is perfect for a one man shop and is also well suited for large organizations.
The last method is polls and surveys. With polls and surveys, the called party will respond to a series of questions. Their responses will get auto generated into a poll activity report which will detail all the calls that received poll activity. This is a great way to pre-qualify a lead for a future call back.
Dialtel said that it is going to help its clients power their campaigns with free business data. Clients can discuss with the company what their target market is going to be and Dialtel can assist with pulling the best possible data to reach that market in an efficient manner.
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Edited by Jamie Epstein