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Alaska Airlines Announces Additional Capabilities iPhone App

August 30, 2011

Alaska Airlines Announces Additional Capabilities iPhone App

By Stefania Viscusi
Assignment Desk Editor

Alaska Airlines has introduced additional features to its application for the iPhone (News - Alert) and iPod touch. The newly enhanced app has been provisioned to ensure users are provided with instant and convenient access to critical travel information. One of the key feature allows the user to check in and access their mobile boarding pass.

In a release, Curtis Kopf, Alaska Airlines' managing director of customer innovation and said that "Our new iPhone and iPod touch app makes travel more convenient and simpler than ever. This powerful app is like a personal concierge service — it knows where you are at each stage of your travel and provides you easy access to the travel information that matters most."

Some of the new capabilities which have been included in the app are access to a mobile boarding pass, ability to check in for flights, easy tracking of flight schedules and boarding information, provision for creating both email and or text flight alerts and choice in either selecting or changing seating. The app will also allow users to create a parking reminder, make notes for hotel and car bookings, provide access to "My Trips" enabling multiple flight itineraries viewing and help track information about their Alaska Airlines Mileage Plan account.

To enable easier access to Alaska Airlines will be launching an Android (News - Alert) app and a re-designed mobile- optimized website for users of other mobile devices and tablets.

The Alaska Airlines app has been created by Seattle-based Ubermind. The company took Alaska Airlines first mobile app which was launched in March 2010 and completely redesigned it to provide enhanced functionalities for users.

Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group. The airline is operational across 90 cities and forms a well connected network through Alaska, the Lower 48, Hawaii, Canada and Mexico and has been consistent in earning the “High in Customer Satisfaction Among Traditional Network Carriers” ranking.

For more information about Alaska Airlines, please visit

Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.

Edited by Chris DiMarco

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