Solutionreach Chooses SyncHR's HCM Platform

By Alicia Young
Web Editor

Solutionreach is known for its revolutionary services. The company was founded in 2000 as one of the very first text-messaging technology companies, and has since started a revolution in healthcare by combining technology innovation with patient communication. Now, Solutionreach provides a patient relationship management platform that enables care providers to communicate with and engage patients easily. Healthcare is a field that will always benefit from personalized care, and the platform helps meet this patient expectation.

Unfortunately, Solutionreach’s employees were not having their expectations met. Until now, the company’s human capital management (HCM) solution had limited reporting functionality, data management challenges and time-consuming payroll processing procedures. To solve these issues, the company has teamed up with SyncHR, a provider of HCM cloud-based software, to gain access to next-generation HCM capabilities.

Solutionreach chose SyncHR’s HCM platform because it will be able to solve many of the company’s most concerning problems, mainly related to finance and HR. The point in time reporting offered by the solution is beneficial because it lets a user go back at any point in time to get details on a person and payroll process, without any tedious manual work or having to create a dual report. On the same note, it also offers a non-linear payroll process, which gives users the ability to work on multiple payroll processes at once, whether they’re from the past, present or future.

SyncHR’s HCM platform also offers an intuitive interface; a single HCM application that was built from the ground-up to address core HR, benefits, payroll and reporting needs; next-generation automation across the employee lifecycle; and, most importantly, a designated team that is involved throughout the entire process to help with any questions or concerns along the way.

Steve Dalton, director of finance at Solutionreach, said of the company’s old HCM solution that “It initially worked for what we needed, but we knew there was a better alternative out there that could support our continued expansion. We needed a solution that would help us be more efficient, more effective and more accurate.”

The organization finally decided to go with a HCM platform that fully meets its needs and matches the quality of its own offerings: “SyncHR’s application was more cutting edge and intuitive than anything else in the market,” said Chris Livesay, controller at Solutionreach. “Just like us, SyncHR is focused on providing innovative, high-tech solutions that solve problems in a unique and real way. They are the right partner for us and we look forward to a long-lasting, successful relationship.”

Hopefully SyncHR’s platform will give Solutionreach the assistance and capabilities it needs to provide the best healthcare and employee services possible.