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Intermedia Introduces Standalone Version of Hosted PBX Service

TMCnews Featured Article


May 09, 2011

Intermedia Introduces Standalone Version of Hosted PBX Service

By Tammy Wolf, TMCnet Web Editor


In response to a high market demand for its hosted PBX service, Microsoft (News - Alert) Exchange hosting provider Intermedia has introduced a standalone version of this VoIP-based product.


Previously available as an integrated option of Intermedia’s (News - Alert) hosted Exchange solution, the hosted PBX service will offer users affordable and unlimited domestic calling in addition to business features like a modifiable main number greeting, routing for incoming calls, and extension dialing.

“We made hosted PBX (News - Alert) available as a standalone product in response to feedback from the market and our partners,” said Jonathan McCormick, COO of Intermedia. “Small and medium-size businesses are looking for high quality voice solutions from trusted providers that won’t break the bank – but gives them all the features and benefits larger enterprise businesses enjoy.” 

This cloud-based, business phone solution comes packed with many features, including a voice menu that greets callers and routes incoming calls; hunt groups to ensure rapid response time and to route calls across departments, customer service and other teams; unlimited calling with flat-rate, per-user monthly charges in the U.S. and Canada; extension dialing; find me/follow me functionality for transmitting calls to another phone number; voicemail to e-mail; and music on hold for callers waiting on the line.

In addition, account holders of the hosted PBX solution also receive a direct phone number with a unique extension, E911 service, caller ID, call waiting, call transfer and forwarding, and three-way calling.

Customers are provided a single point of communications control through Intermedia’s HostPilot Control Panel, which manages the hosted PBX service.

Intermedia was recently featured in Forrester Research (News - Alert) Inc.’s March 2011 report entitled, “Market Overview: Cloud-Based E-mail Vendors,” which highlights 13 companies that are bringing unprecedented value to the cloud e-mail space. The report tapped Intermedia as one of the three of the 13 vendors in the small and mid-size businesses target market category to be featured.




Tammy Wolf is a TMCnet web editor. She covers a wide range of topics, including IP communications and information technology. To read more of her articles, please visit her columnist page.

Edited by Jennifer Russell








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