Esna Technologies, a market leader in enterprise Unified Communications (News - Alert), has launched version 8.0 of its market-leading communication and collaboration software called Office-LinX that enables mobility, messaging, and presence integration with both on-premise and cloud-based business applications and processes.
"Companies are looking for applications that enable efficiency and can be overlaid on their existing investment. Esna's solutions add an intelligent application layer to any infrastructure to glue their existing on-premise systems to the new cloud apps they want for their organizations," said Mohammad Nezarati (News - Alert), CEO and CTO, Esnatech.
The Unified Communications market is growing strongly across North America. Most organizations with multiple locations have large investments in their existing voice infrastructure, but are looking for opportunities to flatten and consolidate their voice applications such as messaging and call routing.
Office-LinX v.8.0 of Esnatech's communication and collaboration technology enables customers to centralize their voice applications across their network of locations and disparate phone systems. Organizations can deploy a centralized, scalable GEO-redundant architecture that will layer mobility, presence and messaging technology on top of their existing network and directly integrate with any business application, including on-premise and Cloud-based services such as Google (News - Alert)™ Apps.
"The two top agendas in a CIO's boardroom today are the discussions around virtualization of their on-premise infrastructure and applications and the integration of cloud-based services within their enterprise. Any technology that can address both issues as well as deliver immediate return on improved productivity and overall communication cost is a technology most enterprises need and want to invest in," said Davide Petramala, Vice President Sales & Marketing, Esnatech in a press release.
Version 8.0 addresses specific enterprise requirements around communication and collaboration technology. Session Initiated Protocol (SIP) based software platform that fully supports VMware virtualization within Vsphere. Organizations virtualizing their data infrastructure can seamlessly integrate Unified Communication services around mobility, messaging and presence without upgrading PBXs or adding any additional hardware to their network.
Integration of live voice services from an enterprise's existing PBX network (dialing, messaging, call control and presence) with cloud based applications is also made possible by the software. The solution also offers integrated dialing, presence and live call control with CRM and SFA solutions such as Salesforce.com (News - Alert) and Microsoft Dynamics.
Besides the above, the software provides virtual access to your desktop phone from any smart phone or mobile device, location-based routing integrated with Bluetooth and GPRS location services, and one number access, integrated with existing DID and corporate extension for secure mobility.
The solution helps is smoother business functioning: Google/MS Exchange Calendar integration for intelligent routing, filtering and connectivity; presence enabled call processing for enhanced IVR and customer retention; live, rich phone status federated with Google Talk, Skype, MSN Live and OCS to enable real-time communication and collaboration within the enterprise; and Integration of Google, Salesforce and Microsoft Exchange contacts for intelligent call routing, VIP voice services and intelligent call connections leveraging Microsoft and Google desktop searches on incoming calls.
In early 2009, Esnatech introduced the latest version of its GEO-Redundant high availability and disaster recovery release leveraging Sybase (News - Alert) Technologies’ Mobilink synchronization software.Trupti Kamath is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.
Edited by Chris DiMarco