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Hosted Exchange - Business Connexion, ARC Telecoms to Develop Integrated Communication and Messaging solution

Unified Communications Featured Article

May 26, 2011

Business Connexion, ARC Telecoms to Develop Integrated Communication and Messaging solution

By Anshu Shrivastava
TMCnet Contributor

Business Connexion and ARC Telecoms recently signed an agreement to develop an integrated communication and messaging solution, Business Messaging, which will deliver a fully hosted Exchange solution for small and medium-sized businesses.


“Business Messaging is delivered via the software as a service (SaaS (News - Alert)) model; this allows customers to worry less about security patches, software updates and upgrades, monitoring, backups, and other IT headaches. They can just sign in and leave the IT admin work to someone else,” said ARC Telecoms CEO Steve Briggs, in a statement.

The solution will enable users to access the latest versions of Microsoft's (News - Alert) Exchange Server and will eliminate the requirement for and costs associated with owning and managing on-site exchange servers.

 “SMEs know all about doing more with less. They are under constant pressure to remain profitable while competing with much larger companies to meet customer demands for high quality, low prices, and outstanding service,” said John Jenkins, chief executive of Services Group at Business Connexion, in a press release. “ARC Telecoms' business model is focused on the SME space, therefore, it seemed fitting we partner with them on the Business Messaging range targeted at the SME,”

With Business Messaging solution, an SME business owner won’t be required to manage any systems. Moreover, the solution will also ensure 24/7 availability with a guaranteed uptime of 99 percent across the hosted platform. “This means less IT nuisances and potential dramas for the SME business owner, and productive, efficient staff who are never without e-mail. Another big SME-specific bonus of Business Messaging is the cost savings associated with the model,” explains Briggs.

Another important feature of Business Manager is its easy access that can be attained through any device, anywhere, as users simply log into their company or individual account via the cloud.

“There are no hardware or software purchases required and no training for employees. This is a big plus for smaller businesses that are always looking to save where they can. Business Messaging is also flexible and scalable; companies pay a monthly, per user fee and you can increase or decrease the number of people on the Business Messaging Service when required,” explains Briggs.


Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.

Edited by Tammy Wolf

 

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