mxHero Inc., a Delaware-based provider of e-mail specific technologies, has announced the availability of a new plug-in called Attachment Track, which allows users to track e-mail attachments.
According to the company, it is an open source software platform that can be installed with any e-mail system, extending an e-mail’s capabilities through plug-ins that are managed by a simple and intuitive interface. Currently, the company is developing more than 70 functionalities.
Designed with IT and non-IT users in mind, the solution features a control panel that supports multi-tier provisioning, with optional individual administration per domain. It allows for modular extensions as well as facilitates developers in creating new functionality, whether specific for their organization or for the market in general.
Some of the key functionalities offered by mxHero plug-ins include extended e-mail functionality; sending e-mails with attachments of any size; eliminating e-mail threats, such as spam, virus and phishing; controlling e-mail flows by implementing e-mail policy; monitoring and understanding e-mail flows; blocking or copying blind carbon copy e-mail; and more.
Attachment Track, the latest of all the mxHero plug-ins enables e-mail users to send e-mails with attachments and be notified with the date and time recipients access the included files. In other words, it provides the ability for e-mail senders to know when recipients download attachments. This eliminates uncertainty among the users whether an attachment was accessed or not.
According to mxHero, the Attachment Track plugin works by allowing users to indicate before sending an e-mail that certain attachments should be tracked. After being sent, the e-mail attachments are removed and stored by mxHero.
Once the e-mail attachments are removed and stored by mxHero, mxHero then attaches an html file in their place with links to all the original attachments. Recipients of the e-mail can now access the attachments by clicking on the links. For each file downloaded, the sender receives a notification of who accessed.
The new plug-in is ideal for sales executives, providing them with the information of when to follow up after sending a sales proposal to a prospect.
Alexis Panagides, CEO of mxHero, said in a statement, “The ability to know when your attachments have been accessed can be an important bit of information in our time critical day. You can imagine many usage cases ranging from sending an agenda before a meeting to time sensitive commercial proposals or even legal documents.”
mxHero is currently available in source format, a ready to run virtual appliance for VMware and other virtualization platforms. It comes with an automated installer for Ubuntu, Debian and Redhat (News - Alert) Linux distributions.
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Jayashree Adkoli is a contributing editor for TMCnet. To read more of Jayashree's articles, please visit her columnist page.Edited by
Jamie Epstein