[April 26, 2012]

Lieutenant Governor Gavin Newsom and Genesys Leaders Celebrate California Technology Innovation

On Thursday, April 26^th, Genesys will celebrate its recommitment to the state of California during a press conference with Lieutenant Governor, Gavin Newsom. As a newly independent company and a leader in customer service software, Genesys (News - Alert) "Keeps California Growing" with 700+ jobs in the state of California and Daly City. Genesys and the Lieutenant Governor will discuss efforts to increase California's growth and competitiveness through technology innovation. Through innovation, Genesys and the state of California have improved citizen service by supporting over 40% of California constituent interactions including the Franchise Tax Board, Department of Motor Vehicles, Child Support Services, and the California State Lottery.

About Genesys:

Genesys is the world's leading provider of customer service and contact center software and services - with a 100% focus on customer experience. With more than 2,000 customers in 80 countries, Genesys is uniquely positioned to help companies bring their people, insights and customer channels together to drive today's new customer conversation. Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.

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