|[April 30, 2012]
The Hartford Achieves Top Ranking In J.D. Power and Associates 2012 Insurance Shopping StudySM
HARTFORD, Conn. --(Business Wire)--
Hartford has achieved the top ranking in the J.D. Power and
Associates 2012 Insurance Shopping StudySM, which measures
new auto customers' overall satisfaction with their purchase experience.
Customers who recently bought auto insurance from The Hartford gave the
company higher ratings than new customers who bought from any other auto
"Satisfying our customers is imperative to everyone at The Hartford,"
said Andy Napoli, president of Consumer Markets for The Hartford.
"Earning this recognition for our service, products, prices and online
experience is incredibly gratifying. I want to congratulate our
teammates and agents for their strong contributions."
Several factors comprise the overall purchase experience and, in
addition to earning the highest rating overall, The Hartford also earned
the highest marks of any other insurer on the factors of price, policy
offerings and call center experience.
Results were based on more than 7,400 consumer responses.
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is
a global marketing information services company operating in key
business sectors including market research, forecasting, performance
improvement, training and customer satisfaction. The company's quality
and satisfaction measurements are based on responses from millions of
consumers annually. For more information on car reviews and ratings, car
insurance, health insurance, cell phone ratings and more, please visit
JDPower.com. J.D. Power and Associates is a business unit of The
About The Hartford
The Hartford Financial Services Group Inc. (NYSE: HIG) is a leading
provider of insurance and wealth management services for millions of
consumers and businesses worldwide. The Hartford is consistently
recognized for its superior service, its sustainability efforts and as
one of the world's most ethical companies. More information on the
company and its financial performance is available at www.thehartford.com.
Join us on Facebook (News - Alert) at www.facebook.com/TheHartford.
Follow us on Twitter (News - Alert) at www.twitter.com/TheHartford.
Some of the statements in this release may be considered forward-looking
statements as defined in the Private Securities Litigation Reform Act of
1995. We caution investors that these forward-looking statements are not
guarantees of future performance, and actual results may differ
materially. Investors should consider the important risks and
uncertainties that may cause actual results to differ. These important
risks and uncertainties include those discussed in our Quarterly Reports
on Form 10-Q, our 2011 Annual Report on Form 10-K and the other filings
we make with the Securities and Exchange Commission. We assume no
obligation to update this release, which speaks as of the date issued.
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