Elitecore wins African OSS/BSS Transformation Project; Complete overhaul of billing, inventory and CRM systems for national telecom operator
(M2 PressWIRE Via Acquire Media NewsEdge) MOBILE WORLD CONGRESS, BARCELONA -- Elitecore Technologies, leading provider of OSS/BSS solutions, today announced that a leading African telecom provider has selected Elitecore to replace its existing billing, inventory and CRM systems.
Elitecore will replace the providers Fixed & Mobile network solutions with a Single Inventory, Service Assurance, CRM and Billing system. The converged entity will support the operators 2G, 3G, PSTN and data networks through its pre-integrated, open standards based interfaces.
The company expects to benefit from improved customer experience, monetize next-generation services and reduce time-to-market for new offerings.
Nikhil Jain, COO & Director at Elitecore Technologies, said: We are delighted to have been chosen for this ambitious project . We consider this deal as a major milestone in Elitecores growth story as it lends strong credibility to our OSS/BSS products with both existing and new operators.
Our carrier-grade platform enables them to enjoy long-term sustainable growth, enhanced customer experience and increased loyalty.
The project will involve convergence of next-generation offerings like fixed, mobile, broadband and triple play to give operators the much needed scalability to cater to their future LTE and IMS roadmap. Elitecores dynamic platform enables a 360 degree single window customer view for service providers and offers functionalities such as multi-level customer hierarchy management, real-time charging of complex data, voice and video services. It also provides flexibility to offer wide range of discounts, pricing plans and promotional offers along with web self care portals for customers and resellers to manage their own services.
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