Hosted IVR

July 31, 2012

Datatel Announces IVR e-check and ACH Payments as a Service

By Anuradha Shukla
TMCnet Contributor

Datatel Communications has announced IVR e-check and ACH Payments as a Service.

Datatel delivers Telephone IVR Credit Card and IVR ACH Payments in the Cloud, which has the ability to remove the collection and transmission of customer credit card and banking information away from Live agents, and in-house systems.

This feature is important for achieving PCI (News - Alert) compliance by enterprises, says Datatel, which provides connectivity to major credit card processors, gateways in the US and Canada.

By using their existing merchant and bank accounts Datatel’s clients can accomplish several tasks such as cutting down implementation costs and accelerating time to market.

“Adding e-check, ACH payments to our service offering allows our clients to take advantage of the lower costs of processing e-check transactions. We are excited to be able to offer an out-of-the-box solution driven by the recommendations from our clients, the need for ACH has been at the top of the list and we have made it happen,” said Barnard Crespi Co-CEO of Datatel.

The IVR e-check and ACH Payments as a Service by Datatel is good news for businesses and government organizations as they can accept payment for goods and services 24/7 by telephone self-service.

This service also gives businesses the opportunity to provide callers with the option to pay by e-check or credit card.

Datatel claims its service can reduce the effort and costs associated with implementing Telephone IVR Payments.

The feature rich, quick and cost effective IVR e-check and ACH Payments as a Service by Datatel offers its customers a range of configuration options and real-time back end integration with business systems out of the box.

 

Edited by Juliana Kenny