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November 09, 2012

Global Connect Notification System Performed Well During Hurricane Sandy

By Mandira Srivastava
TMCnet Contributor

Global Connect’s (News - Alert) state-of-the-art notification system helped businesses, residents and students to communicate better when Hurricane Sandy occurred few days back.

During the super-storm, the notification system worked very well. More than 50 million telephone calls were made between October 26 and October 31, and more than 11.4 million calls in a single day (October 30).

Additionally, Global Connect’s employees worked extra hours to make emergency calls to serve customers who have been affected by the storm. The company also conducted a Hurricane Relief Drive to collect food, clothing, toiletries and other essential supplies for hurricane victims.

“Our thoughts are with those who are recovering from Hurricane Sandy,” said in a statement Darrin Bird, COO of Global Connect. “As a New Jersey-based company, we are particularly concerned with helping each other recover from the storm, especially since many of our own employees, friends and neighbors have been impacted.”

 Global Connect’s notification system is reliable and fast, so it is referred to as a natural choice for school officials and emergency management personnel who need to reach contacts quickly and efficiently with an urgent message.

The capacity and system redundancy offered by Global Connect resulted in numerous requests from communities and schools who had never used the system, but needed a reliable way to reach contacts. “Communities and schools that were previously using other notification systems began calling us because their current providers were either not available or did not have the capacity to handle their calls,” said Bird.

Global Connect’s notification system enables clients to create a customized list of call recipients in flood-prone neighborhoods and other vulnerable areas by selecting a specific area on a map of the municipality.  This system enabled officials the ability to deploy a message at any time, from any location. Only a telephone is needed to record and send a broadcast.

Edited by Brooke Neuman