February 07, 2013
Solix's Experience in Managing Public-Private Partnerships Surfaces
By Mini Swamy
Solix is a full-service provider of qualification process outsourcing (QPO) that specializes in serving public benefit programs of state and national agencies services. It’s driven by the goals of its clients and the programs it supports.
Hence, it has been selected to provide services for a western state's training-for-hire program. It is expected to work with its client to design and deliver program solutions that produce meaningful results.
The company’s extensive experience in effectively managing public-private partnerships with complex regulatory and compliance requirements, expertise in administering various aspects of programs, and ability to manage programs with intricate rules-based criteria, all worked in its favor.
Moreover, it has experts that can translate statutes, rules and requirements into simple, user-friendly systems and processes. It also has the experience of tailoring its solutions to meet a customer’s specific needs, be it for program administration solution or for customer care.
The aim of the program, led by the state's Department of Human Services, is two-fold. It is expected to help enrolled individuals become employed by imparting learn-on-the –job skills and also to reduce the expense of searching and training applicants by reimbursing participating private-sector employers for an initial period of time. Solix's online platform claims to be a perfect fit for this.
Solix’s suite of services comprises of complex program administration, eligibility determination, customer communication management, and it offers end-to-end technology and process management that determines whether or not the applicant is eligible for a program.
Many customers have reportedly selected Solix as a critical partner for public-private initiatives aimed to maximize results for programs, and this success has also attracted customers outside the public sector.
Its reputation is defined by its commitment to quality, evolving technology solutions, and dedication to achieving customers’ program and policy goals.
Solix, Inc., the leader in Qualification Process Outsourcing (QPO) for government and commercial customers, announced it has agreed to a five year contract renewal to continue providing services for an eastern state's Telecommunications Relay Service (TRS) program.
Edited by Carlos Olivera