TMCnews Featured Article

8x8 (News - Alert) announced today that its Packet8 Complete Contact Center has won a 2007 Product of the Year Award from TMC’s Customer Interaction Solutions magazine.

 

"We are pleased that Customer Interactions Solutions magazine, one of the industry's leading authorities on call center technologies, has recognized the unique and powerful attributes of the Packet8 Complete Contact Center solution with this 2007 Product of the Year award," said Huw Rees (News - Alert), 8x8 VP of Sales and Marketing. "With the Packet8 Complete Contact Center, small businesses that need a professional, full featured call center solution can now subscribe to a pure hosted VoIP-based service and benefit from the associated lower costs and flexibility."

 

Designed with small-to-medium size businesses in mind, the Packet8 Complete Contact Center is a multimedia management and distribution platform that is compatible with any broadband Internet service. It provides enterprise-class functionality, together with Packet8's cost efficient business VoIP calling plans and Virtual Office hosted iPBX calling features. Developed in partnership with Contactual (News - Alert), the Packet8 Complete Contact Center allows companies to quickly deploy and operate multi-channel contact centers within Packet8's hosted iPBX infrastructure without needing to purchase, install and maintain costly equipment.