TMCnews Featured Article

Telanetix (News - Alert), an IP solutions provider has singed a deal with Navis, a fast emerging company offering short term vacation rental solutions, to provide business phone service connectivity for Navis’s contact center.

 

Every business organization is looking for an economic, dedicated connectivity and seamless data transmission that can enhance business strategy and empower their mobile workforce.

 

Telanetix’s AccessLine offers service at a discount of 30 to 40 percent from that of traditional phone companies. The service includes local, long distance, and supports toll free and international calling as well as enhanced features, such as fax mailboxes, unified messaging, and follow me services.

 

“At Navis we use innovative software solutions, specifically targeted to our market segment, to deliver contact center service to our customers,” said Kyle Buehner, CEO of Navis. “Working with Telanetix’s AccessLine division will enable us to supply customers with an underlying, nationwide telephony network for our call center traffic and extend the reach of our industry changing technology.”

 

Tom Szabo, chairman and CEO of Telanetix said, “Navis’s decision to base their Contact Center operations on our business communications services is another example of our growing success in the Contact Center communications segment”

 

He also emphasized the strong need for the feature-rich, yet cost effective solution in this segment and he noted how Telanetix’s VoIP phone services can complement the segment. He mentioned the agreement clearly as milestone to develop momentum and a reputation in this growing portion of the business communications marketplace.