Gone are the days when companies relied solely on telephones for their communication purposes. As new technologies evolve, communication is becoming more efficient and economical. New technologies such as VoIP have made calling between countries and continents easier and affordable.
As a result, companies are now replacing their traditional circuit-switched PBXs and demanding applications that enhance their business operations.
Applied Voice & Speech Technologies, Inc. (AVST) a developer of enterprise communications solutions for businesses of all sizes has announced it will demonstrate how companies can enhance efficiency and reduce human latency with the help of their CallXpress offering at an upcoming industry event.
CallXpress allows users to manage voice, fax, and e-mail messages from their desktops, laptops, PDAs, wired telephones, and cell phones.
AVST (News - Alert) claims that CallXpress is the perfect solution to support the latest IP-PBX integrations and replace legacy voicemail systems. According to the company, CallXpress calls for minimal training as it provides features such as speedy implementation, simple administration and maintenance, and telephone user interface emulations.
“AVST as always taken the approach that interoperability is the key to delivering Unified Communications (News - Alert) solutions that bring about more efficient business processes," said Denny Michael, AVST's Vice President of Marketing. "CallXpress has an architecture that provides interoperability with disparate and evolving business applications, groupware and telephony infrastructures, which allows organizations to implement CallXpress while protecting existing and future investments.”
Raju Shanbhag is a contributing editor for TMCnet. To read more of Raju's articles, please visit his columnist page.
Edited by Stefania Viscusi