VoIP is huge. Voice over Internet Protocol is not only effective in terms of productivity and communication abilities but also gives companies much need savings. VoIP can be used for SMBs, mobile devices and even entire VoIP phone systems can be purchased and installed in an organization.
There's no question - Voice over IP is changing the face of business telephony. Cutting edge VoIP phone systems carry several immediate benefits compared to traditional PBX (News - Alert) systems:
- 40-70 percent cost savings at installation
- 20-40 percent savings on monthly phone bills
- Seamlessly connects remote offices
- Easy to use, manage, and scale
Even Telanetix’s CEO Sees Wider VoIP Adoption in Faltering Economy. Take this years’ recent Internet Telephony Conference & Expo. TMC (News - Alert) President Rich Tehrani reported a 15 percent rise in attendance at the industry’s premier event while experts call for greater VoIP adoption with a $7.2 billion investment in nationwide broadband deployment, pure-play VoIP companies appear to be struggling and some researchers say the recession will slow the technology’s growth.
Toshiba America Information Systems, Telecommunication Systems Division, announced this week that its Strata CIX IP business communication system was honored with a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC) INTERNET TELEPHONY magazine.
In Italy, Telecom Italia has announced the service description and pending launch of the Borderless Recharge HUB with Bharti Telesoft of India.
Want to keep in touch with family and friends who use Skype (News - Alert)? Now, flaphone Enables Free Web-based SIP-to-Skype Calls. flaphone (formerly Flashphone (News - Alert)) announced that users of their Flash VoIP application can now make a call from flaphone to Skype.
And although VoIP is wonderful, this does not erase the fact that for many companies, sticking to their budgets, even if they prefer not to, is a must. Another study done by In-Sat, In-Stat Predicts Growth Rates for VoIP, said of those surveyed, 32 percent of enterprise size businesses said the economic situation has slowed their VoIP deployment plans.
However, TMC is trying to lift spirits by hosting a free Webinar. The Webinar entitled “Service Level Reporting: Driving IPT Success will cover:
• Goals for service reporting
• IPT service visibility
• Stakeholders and their objectives
• Four service reporting areas
• Service level reporting vs. troubleshooting
• Voice quality: what to measure and how to report on quality
• Capacity: planning, consumption, and improvement through reporting
• IP telephony analytics: usage patterns, resources utilization, traffic statistics and how to use the information
• Reporting vs. traditional management products
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Check back next week for the VoIP Week in Review.
Jessica Kostek is a channel editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Jessica’s articles, please visit her columnist page.
Edited by Jessica Kostek