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Greenville, S.C.-based Catalyst Telecom, a value-added distributor of voice, video and data equipment to the reseller community, has announced the availability of its ‘Remote Programming’ services to resellers.

 

Specially designed for communications solutions, the services assist resellers who intend to improve their cash flow as well as efficiency.

 

As a sales unit of ScanSource, Inc., Catalyst Telecom (News - Alert) helps resellers to reduce their on-site implementation time for its voice, video, and data convergence solutions, while delivering additional value to the customers – via its Remote Programming services.

 

Apart from providing system design and programming, the Remote Programming services also include firmware verification; license key validation; modem, driver, and memory installation; burn in; and testing.

 

According to Catalyst Telecom, the resellers making use of Remote Programming services can reduce the number of days from installation to invoice by up to about two weeks. This helps in reducing on-site time as well as improves cash flow. With the help of these services, resellers can also rely on Catalyst Telecom to provide up-front implementation procedures before the communications solution is shipped to the end-user customer, said officials.

 

The distributor also says that there are significantly fewer DOAs and RMAs (Return Material Authorizations), because of the advance preparation and testing.

 

“Our customers are seeing great value in our Remote Programming offer, as we act as an extension of their business to ensure their end-user customer’s solution is ready to go with no errors and no delay,” said John Black, president, Catalyst Telecom. “Most importantly, this is a key way for resellers to improve their cash flow and credit availability, which is so important in today’s economy.”