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It’s been an eventful year for Allworx. Just last month, the product division of InSciTek Microsystems Inc. announced an alliance with Bandwidth.com to provide resellers that service small and medium businesses with an all-inclusive VoIP solution that delivers significant cost savings, extensive feature sets, and exceptional customer service. Today, Allworx has released version 6.5 software that enhances its entire family of communications systems.

This major new release brings countless capabilities to the Allworx 6x, 10x, and 24x platforms including Call Assistant 2.0, which has been enhanced with new views of the company directory, AA status, parked calls, and call queues. New transfer and dialing capabilities have also been added. Setting up and using a convenient 3-digit dialing plan across Allworx servers in multiple sites (up to 99 sites) has never been easier thanks to the release of 6.5 which allows Allworx servers to automatically discover and route extension plans.

Allworx’s enhanced conference call capabilities include full security, scheduling, and moderator features. The conference call feature is available for Allworx 6x and 24x systems and sold as an option. T1 voice services have been expanded with support for Robbed Bit Signaling (RBS)/CAS lines. Service providers now have maximum flexibility in building SMB voice solutions with support for virtually all forms of T1 voice and fractional voice (PRI & CAS) trunks in addition to VoIP SIP trunks and traditional CO lines.

With Internet Message Access Protocol 4 (IMAP4) added to Allworx’s existing POP3 support, users can more easily access and synchronize their voicemails and emails across multiple inboxes on PCs, laptops and handheld email clients using popular email clients such as Microsoft (News - Alert) Outlook, Outlook Express, Mozilla/Thunderbird, Opera, and Eudora.

What’s more, version 6.5 brings many other SMB features such as voice mail greetings tied to a user’s presence/status, enhanced SMTP email routing, DID information tied to users’ handsets, and more.

“We are continuing to push our lead in building the most complete set of small business communication features in a VoIP solution, adding features normally found only in enterprise class systems,” said Sandra Gault, EVP marketing of Allworx.

George Daddis, CEO of Allworx, added, “These new features, when combined with our unique key-system capabilities and our industry-leading price points, strengthen our strategy to replace today’s analog PBX (News - Alert)/Key-systems with Allworx VoIP solutions.”

Allworx’s family of VoIP systems includes the Allworx 6x, 10x, & 24x voice and network systems, and the 9112 and 9102 VoIP phones.

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Cindy Waxer is a Toronto-based freelance journalist specializing in business and technology. She has written for publications including TIME, Fortune Small Business, Business 2.0, Computerworld, Canadian Business, and Workforce Management. To see more of her articles, please visit Cindy Waxer’s columnist page.