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Case Study: Bridgevine, Partnering with Speakeasy

TMCnews Featured Article


April 27, 2009

Case Study: Bridgevine, Partnering with Speakeasy

By TMCnet Special Guest


Founded in 2000 Bridgevine, Inc. is a leading e-commerce solution provider offering a wide array of services across a broad range of categories including Internet, phone, television, wireless, entertainment, financial services, electronics, moving ser­vices, voice and data services, mobile and wireless applications, Web solutions, managed services and more. The company serves both residential consumers and businesses, with a special focus on the small to medium business (SMB) market.

 
Bridgevine was ranked number 57 in the prestigious Inc. 500 list of fastest-growing technology companies in 2007 and made the list again in 2008. The company has been a Speakeasy (News - Alert) solution partner since 2000, selling Speakeasy DSL, T1, Business Ethernet, Hosted Voice and Integrated Voice services. As one of their top partners on the business side, Speakeasy has been a major driver of Bridgevine’s double-digit growth. Bridgevine counts on Speakeasy for great services at great prices with exceptional sales and technical support.
 
Speakeasy Voice & Data Services
 
Value to Consultants
Because they serve a wide range of businesses, Bridgevine appreciates Speakeasy’s broad portfolio of services. They often sell multiple services to a single client, such as a T1 with Hosted Voice.
 
“Smaller businesses now see the advantage of bundling services,” says Keith Altman, General Manager, Bridgevine Business. “They’re more educated, and they understand that it’s about more than just saving money. With one provider, they get better SLAs, better Quality of Service, and bet­ter customer support – especially with Speakeasy.”
 
Recently, Bridgevine has enjoyed rapid sales of Speakeasy Business Ethernet. With speeds of 3x3 Mbps, 5x5 Mbps, or 10x10 Mbps, and 99.99% guaranteed uptime, Business Ethernet is a cost-effective solution for the growing bandwidth needs of many businesses.
 
“Speakeasy offers a wonderful pricing program and an easy install,” says Altman. “Business Ethernet is just as easy to provision as a T1, but a much better value for our customers.”
 
Value to the Client
“2009 has become the year of Ethernet,” says Altman. “Even in a down economy, a lot of businesses are still looking for more band­width.”
 
Instead of adding bandwidth to support more employees or more offices, businesses are using additional bandwidth to support cost-efficiency programs and drive new business. For example, one Bridgevine client is cutting their travel budget and introducing video conferencing. Other clients are exploring new online revenue streams or managing their own email campaigns.
 
Bridgevine also continues to sell plenty of Speakeasy Voice and T1 services, as well as DSL.
 
“That’s one of the great things about Speakeasy,” says Altman. “From the customer perspective, a DSL sale is just as important to Speakeasy as a Bonded T1. You’re never penalized for being a smaller company or needing a smaller application.”
 
“Speakeasy absolutely knows how to run an agent program. They’re direct and honest. They communicate regularly. They have a strong partner and customer support team, a stellar installation success rate, and an aggressive incentive program. They’re everything you want in a partner,” Altman concludes.

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Edited by Erik Linask







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