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CounterPath, BroadSoft Launch Bria for BroadWorks Softphone

TMCnews Featured Article

June 01, 2009

CounterPath, BroadSoft Launch Bria for BroadWorks Softphone

By Amy Tierney, TMCnet Web Editor

CounterPath Corp., a provider of desktop and mobile VoIP software products and solutions, today announced that its Bria for BroadWorks softphone is now interoperable with BroadSoft's BroadWorks VoIP application platform.

Bria for BroadWorks is an open, standards-based softphone that blends VoIP and Video over IP, Instant Messaging (IM), Short Message Service (SMS), and Presence capabilities in a customizable interface. Using BroadSoft's (News - Alert) BroadWorks platform, Bria for BroadWorks gives users advanced call control capabilities, auto-provisioning and feature integration. In addition, the softphone offers clients service management, call history and contact directory functionality, the company said.
CounterPath (News - Alert) tapped BroadSoft's “Xtended” developer program, a Web 2.0 initiative, to create Bria for BroadWorks and designed Bria so it can work seamlessly within the BroadWorks platform, the company said. The program, which launched in March 2008, enables third-party developers to create new applications integrated with BroadWorks, TMC (News - Alert) reported.
BroadSoft's BroadWorks platform provides a range of VoIP applications, including Mobile PBX (News - Alert), Business Trunking, and residential broadband services which can be fully integrated into a single VoIP application platform.
David Bukovsky, BroadSoft's vice president of products, told TMC in an interview today that the interoperability of CounterPath’s Bria for BroadWorks softphone allows for greater integration within the company’s platform.
“It shows our partners and developers that we can take their products and more tightly integrate them with BroadWorks,” Bukovsky said. “We are expanding the capabilities of BroadWorks by opening it up to partners and developers so our customers end up with a richer set of things they can offer to end users.”
Studies have shown that the company’s technology can help improve productivity, Bukovsky said. For example, Bria for BroadWorks users can use the company’s calling services to monitor the status of a workgroup through BroadWorks' Busy Lamp Field features and use a variety of communication options, everything from IM to audio calls and video calls.
CounterPath is also making available a special edition softphone to BroadSoft Xtended developers. This will let developers integrate Xtended applications with the softphone, or use the softphone to test their applications.
“A lot of developers don’t have huge testing lab,” Bukovsky said. “What we’ve done is we made softphone (available) to developers so people can make test calls. We’re just making it easier for developers.”
Bria for BroadWorks is available at CounterPath’s online store.
CounterPath’s announcement comes as other companies have taken advantage of BroadSoft’s BroadWorks platform. As TMC reported, Denmark-based Nianet is using the platform to deliver hosted unified communications services to enterprises throughout Denmark. What’s more, BroadSoft’s BroadWork’s technology is also interoperable with LumenVox’s (News - Alert) Speech Engine, TMC said.

Edited by Amy Tierney

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