TMCnews Featured Article
Breathe Editing Improves Customer Interactions with M5 Hosted VoIP
By Susan J. Campbell, TMCnet Contributing Editor
As a film editing company, Breathe Editing uses the newest tools for advanced editing. It is imperative that their image and infrastructure reflect the importance they place on technology products and tools.
M5 is enjoying a successful summer. The company announced in early July that Somerset Partners, a New York-based private equity firm with commercial and multi-family residential property investments throughout the United States, is using their scalable, on-demand solution to drive efficient communications.
Also, TMC (News - Alert) recently named M5 Networks M5Connect Communications Solution as Product of the Year. M5Connect enables click-to-dial functionality and automatic screen-pops with contact information and other call data for incoming calls. M5 Networks integrates and delivers the M5Connect service with CRM systems.
As competition in any industry is never far away, it is important that companies keep a strategic focus on customer interactions and the image they portray to the customer base. M5 has positioned itself well to enable companies to not only streamline communications, but also project a professional and innovative approach to customer interactions.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
Edited by Stefania Viscusi