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Telanetix Inc., a communications solutions provider delivering next generation voice services and video telepresence solutions to the business market, has announced the expansion of a contract with CallSource, a provider of call tracking technologies.

With this extension, Telanetix (News - Alert) will provide CallSource with many of its business phone services, such as local DID, toll free and United States and international long distance, all based on Telanetix' nationwide VoIP Network.

Doug Johnson, chief executive officer of Telanetix said that the expansion of the company’s relationship with CallSource is an example of both companies investment in delivering voice services to the Small and Medium Business marketplace.

CallSource has been relying on the voice services of Telanetix for the past several years under the brand name AccessLine. With the new contract, Telanetix represents an increase in service revenue of more than double the rate of the most recent 12 months, which represents an additional $2 million annually.

 "CallSource is an important customer and the best vote of confidence comes from a customer who has a long history with you and chooses not only to continue that relationship, but to add to it. We believe this is a positive sign for both of our companies and also for those who continue to serve the greater SMB market as a whole," said Johnson.

"We are increasing our use of Telanetix services because we have found that the company provides an excellent value and performs at a very high level," said Elliot Leiboff, Chief Strategy Officer of CallSource.

 

Leiboff also said that the success of CallSource’s business relies heavily on delivering dependable phone service to its business customers.

 

“Our business model depends on delivering that service at a great value. Telanetix has demonstrated to us that they can deliver on both counts," said Leiboff.

Telanetix recently announced its second quarter 2009 results, which included increases in voice revenue and gross profit. Some areas of the company did show losses over the previous year – much like other industry players – yet Telanetix has a very bright future.

CallSource and Telanetix reported that they had extended an agreement that included VoIP volume service for CallSource. The extension announced today expands upon the satisfaction resulting from this relationship. 

 

Since its founding in 1994, CallSource has been providing service to the automotive, multifamily, housing, publishing and advertising markets, in addition to thousands of other businesses across a number of industries. CallSource manages more than six million phone leads each month for over 250,000 advertisers.