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MaidPro Selects TalkSwitch Telephone Systems

By Anuradha Shukla, TMCnet Contributor

MaidPro, a home cleaning company, has selected TalkSwitch (News - Alert) as the telephone system for its franchise locations. MaidPro is installing TalkSwitch systems in its new locations as well as in existing locations undergoing upgrade and retrofit operations.

 

Jeff Wechsler, director of Research and Development, MaidPro, believes TalkSwitch understands the needs of small, yet smart and sophisticated businesses like theirs. MaidPro looked at a lot of other systems, and was extremely impressed with the level of small business knowledge and expertise that TalkSwitch exhibited.

 

The company found the systems easy to install, loaded with the features their partners need to ensure tremendous service to their customers, and offering an easy way to move to VoIP.

 

“TalkSwitch has been a truly great telephony partner for MaidPro,” said Wechsler.

 

TalkSwitch offers a valuable feature set for franchise operations like MaidPro that delivers great value and increases productivity and efficiency. TalkSwitch fits the needs of a busy small business by offering automated attendants that answer all incoming calls promptly and consistently, to remote extensions that ensure traveling and on-call employees are easily accessible from the main system.

 

“MaidPro is a true small business success story,” said Jan Scheeren, president and CEO, TalkSwitch in a statement.

 

Scheeren continued: “They started with a single location and have grown into an organization that stretches across the United States. They've been able to do that by bringing on smart people and giving them the tools and equipment they need to succeed. We're proud that TalkSwitch telephone systems are part of the MaidPro recipe for success.”

 

TalkSwitch explains that their systems evolve and grow with a company and allow them to migrate to Voice over IP. TalkSwitch systems are great for businesses with two to 64 telephone users per office location. These systems start as small as two incoming phone lines with four local extensions, and can scale up to accommodate a maximum of 16 incoming lines, 16 VoIP trunks, and 64 extensions, which can be configured as analog or IP.

 

Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page

 

Don't forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

 

 

 

Internet Protocol (IP)	X
IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data in packets over the Internet. I...more

Voice over IP (VoIP)	X
A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more