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Smoothstone Joins with Sprint for Enterprise-Class Converged Communications Solutions

TMCnews Featured Article


January 11, 2011

Smoothstone Joins with Sprint for Enterprise-Class Converged Communications Solutions

By Jai C.S., TMCnet Contributor


Smoothstone, a provider of cloud-based enterprise communication applications and services, in association with Sprint, a provider of wireless, wireline and converged solutions, announced the availability of Smoothstone's cloud-based voice solutions combined with mobile integration delivered over the Sprint (News - Alert) Global MPLS network to offerflexibility and performance for businesses.


This integration of Smoothstone's cloud-based applications and services platform with Sprint's award-winning Global MPLS network and full quality of service (QoS) management is aimed at offering a powerful suite of Smoothstone (News - Alert) tools that provide real-time monitoring of call quality and application performance.

"Smoothstone's unique portfolio of cloud-based voice solutions go way beyond the capabilities of a standard on-premise IP-PBX (News - Alert)," Jon Jorgl, chief development officer at Smoothstone said in a statement.

 "We deliver all the functionality you would expect from a cloud based IP-PBX along with full disaster recovery and survivability features, advanced corporate governance tools including real-time call reporting and comprehensive call recording options, and optional contact center applications that meet the needs of centralized or distributed agents," Jorgl added.

The company revealed that for enterprises needing PBX functionality from the cloud extended to Sprint mobile phones, providing mobility, accessibility, and enhanced productivity for employees, the integrated solution from Smoothstone and Sprint delivers converged technology without the significant capital investment of on-premise PBX systems. Users benefit from having a single number where they can be reached in or out of the office, a single voice mail, abbreviated dialing plans and sophisticated group and personal call controls. 

Smoothstone’s press release also indicated that its applications and services can be fully integrated with a customer's existing IP or legacy TDM infrastructure where required, preserving investments already made in telephony infrastructure and providing a seamless enterprise-wide solution.

"The flexibility of deployment that Smoothstone offers is a big advantage for our business customers," Monnie McGaffigan, vice president of wireline, international and strategic alliances Sprint, said in a statement.

"The largest enterprises see the value of converged IP communications with full mobile integration, but many do not have the resources or budgets to completely replace their existing infrastructure. Our combined solution enables a complex enterprise to migrate to a fully converged solution at a pace that makes sense for their business," McGaffigan added.

As stated, Smoothstone's application and services are available to Sprint customers now. 


Jai C.S. is a contributing editor for TMCnet. To read more of Jai's articles, please visit his columnist page.

Edited by Tammy Wolf







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