Recently, Vonage (News - Alert) claimed to bring in more transparency in the business of prepaid calling cards by introducing its Vonage Digital Calling Card. This is a pay-as-you-go calling card and is available on the company’s self-service website.
These days, a majority of international calls are made with prepaid calling cards. Although companies in this business are recording impressive growth, the price structure of these international prepaid calling cards is anything but transparent, according to FCC (News - Alert).
Many cards are loaded with charges and other hidden prices, and customers come to know about it only when the amount is deducted from their balance.
Apart from the promise of transparency, Vonage also claims offer 75 percent lower charges on its cards, compared to competitors. There are no hidden fees and the card can be used all over the world, including India, Mexico, Vietnam, South Korea and the U.K.
And with every purchase over $5.00, Vonage Digital Calling Card customers will receive bonus calling credits.
“Calling card customers have filed thousands of complaints about the unsavory practices and hidden fees associated with many prepaid phone cards," said Mike Tempora, senior vice president of Product Management at Vonage. "The Vonage Digital Calling Card provides customers with a convenient alternative that allows them to make calls over the reliable Vonage network at great low rates with no surprises.”
Recently, the company was granted a mobile VoIP handoff patent, the company’s third patent to be issued in a span of two months. Through cloud-connected devices, the company offers communications services and VoIP call center services to connect customers. Almost seven months after filing under the U.S. Patent and Trademark Office's new Prioritized Examination Procedure, the U.S. Patent No. 8,223,720, titled "Systems and Methods for Handoff of Mobile Telephone Call in a VoIP Environment," has been awarded to Vonage.
Edited by Braden Becker