TeleMate.Net Software has enhanced its TeleMate Unified Call Management product line.
The company specializes in providing voice monitoring and has been in this field since 1986. It recognizes the lack of solutions to address the area of voice network and aims to bridge this gap by leveraging Voice Security Information and Event Management (vSIEM).
TeleMate.Net Software believes vSIEM can fill this gap as it provides business users a complete picture of how the network is being utilized.
“The ability of a single system to provide immediate actionable information to executive and operational management, as well as task-based team leaders is a 'must have' today,” said John O'Reilly, COO / president of TeleMate.Net Software.
“vSIEM couples this flexibility for voice networks with persistent trending from the handset to the public switching interface. vSIEM provides business users a complete picture of how the network is being utilized.”
Noting the accelerated pace of VoIP acceptance as a mainstream communication technology utilizing IP data networks, TeleMate.Net Software says that established VoIP PBX (News - Alert) manufacturers have deployed basic security controls.
These controls are not enough as they leave VoIP services prone to threats that continue to plague even the best border security.
PBX manufacturers also generate large volumes of cryptic data needed to associate network activity to an individual, as well as to the source and destination of communication activity.
This typically complicates the mining of valuable business insight, says TeleMate.Net Software.
These challenges can be addressed by TeleMate Unified Call Management (UCM) that seamlessly integrates with core network technologies to provide centralized, real-time aggregation of all communication activity, extensive role-based visualization technologies, and trend-based notification and delivery mechanisms.
TeleMate.Net Software develops voice and data network monitoring and security solutions. Its cost effective products are reliable, feature-rich and used by clients across a range of industries.
The company was recently in news for unveiling the latest release of NetAuditor, version 3.1.
Edited by Brooke Neuman