NetCracker (News - Alert) Technology, a subsidiary of NEC Corporation, recently announced that it will continue to provide BSS solutions to Midcontinent Communications, the Upper Midwest’s provider of wideband Internet, video, phone, and cable advertising services.
The contract between the two companies has been extended, allowing Midcontinent Communications to keep using NetCracker’s BSS solutions for its billing and customer care. Midcontinent Communications will also be implementing NetCracker’s secure SOA, including Web services, for a standardized approach to customer and service management. BSS solutions have helped Midcontinent quickly and securely integrate and invoke the billing system for new applications and thereby reduce costs and enhance the customer experience.
“As we continuously seek new and innovative ways of providing the best possible service experience to our customers, we have come to rely on the functionality and flexibility inherent in NetCracker’s solutions,” said Midcontinent’s Gary Shawd, VP of Information Systems. “The adoption of NetCracker’s SOA and Web services to our BSS solution will enable us to deliver a superior experience to our customers in the near term and — as an important addition to Midcontinent’s infrastructure — these services will also enable us to address customer needs and business challenges as we grow and expand in the future.”
“Our ongoing relationship with Midcontinent underscores NetCracker’s commitment to being much more than just a software vendor,” said Bob Titus, NetCracker’s VP Global Converged Solutions. “We are not only providing Midcontinent with the technology and expertise that will help them achieve their immediate goals, but are also drawing on our extensive experience to deploy solutions that will be part of their foundation for continued growth and success.”
In related news, NetCracker Technology announced that it will be sponsoring Andrew Kurka, a U.S. National Paralympic Alpine skier, at the annual Adaptive Spirit SkiTAM event, which will be held from April 4-7, 2013, in Vail, Colorado. According to a release, Adaptive Spirit is a not-for-profit, non-commercial trade association headed up by leading U.S. cable operators. In addition to securing funding for the U.S. Paralympic Ski Team, Adaptive Spirit is dedicated to increasing knowledge and awareness of the team and the Paralympics.
Edited by Brooke Neuman