The Palm Restaurant Group has chosen the prize-winning cloud platform from Evolve IP (News - Alert), a cloud services company, for implementing business continuity and unified communications. Evolve IP’s unified cloud infrastructure will replace the wide area network, currently used by the Palm. The unified cloud infrastructure will not only update the historic PBX (News - Alert) phone system at the Palm, but also administer safety precautions at the Palm’s 25 restaurants. The Evolve IP cloud will be used by the Palm Restaurant Group to store its back-up data.
Business continuity is a very important component for the Palm in order to profitably run its critically-acclaimed restaurants. The Palm has achieved true business continuity after the successful implementation of Evolve IP cloud at its restaurants and headquarters.
In a statement, Kelly McCardle, IT Director, The Palm Restaurant Group said, “For the first time in years, I don’t have to worry about faulty systems, or worse, systems going down and our provider being unreachable. The real test came recently when our area was hit with a bout of severe weather. The storms knocked out power all around us, but we stayed open and operational the entire time. That’s when we knew we made the right decision to go with Evolve IP.”
The Palm Restaurant Group was unable to administer several carriers, phone systems, and vendors. The organization also depended on expensive premise-based hardware and software for fulfilling its unified communications and file administration requirements. The Palm, therefore, chose Evolve IP offerings, which allows them to have a solitary point of contact. Evolve IP also offers considerable savings to the Palm. Evolve IP’s HPBX solutions have been implemented by the Palm for nearly the same cost as the expenses incurred in maintaining T1 lines for its historic on-premise systems.
Tim Allen, chief sales officer, Evolve IP said, “Fine dining establishments, such as The Palm, provide superior customer service, and to ensure they meet their customers’ expectations, their critical communications systems must not only be available, they must work flawlessly. We’re thrilled to be providing The Palm with not only the best cloud services available, but with the same kind of service it provides to its customers.”
Edited by Brooke Neuman