In today’s economy, businesses continue to look for ways to be more productive, while lowering costs and improving their competitive edge – especially small and medium-size enterprises (SMEs), which usually have bigger budget constraints and fewer resources. But this goal often comes with a lot of questions, and answers aren’t always readily accessible.
With this need in mind, U.K.-based managed communications provider Foehn has launched a resource center for SMEs centered on using business communications to help them become more agile, productive, while reducing costs and staying competitive.
Foehn’s website, www.foehn.co.uk, offers educational content such as videos, case studies and whitepapers for SMEs looking to switch to cloud communications with soft phone systems and open source telephony.
VoIP phones and open source technology, which work over the Internet, are proving popular with SMEs looking to reduce legacy costs such as ISDN lines or old phone systems, which are restrictive and inflexible. SMEs are increasingly turning to such services like SIP trunks and VoIP phone systems to lower the total cost of ownership, reduce maintenance resources and lower capital expenditure.
In fact, VoIP analyst firm, illume Consulting, recently highlighted more than a 50 percent growth in just three months in the U.K. VoIP market.
Security is another reason more SMEs are considering switching to cloud communications. While it would stand to reason that large enterprises are at a bigger risk for security and data breaches because of their sheer magnitude, SMEs are just as vulnerable to security risks as their bigger counterparts, if not more so, TMCnet recently reported.
In fact, hackers find SMEs a more attractive target, according to Entrust (News - Alert) president and CEO Bill Conner, who recently led two workshops to discuss the security threats businesses can encounter.
“A small to medium-sized business may think it is not at risk because of its size; however, these organizations are a favorite target of hackers as many do not have the proper tools, policies or knowledge to defend against cyberattacks,” Conner explained. “Today’s cybercriminals are no longer just trying to prove a point, but aiming to do legitimate damage through the theft of money and intellectual capital, or disrupting networks.”
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Edited by Brooke Neuman