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Vertical Communications (News - Alert), a provider of business communications solutions, recently announced that Frost & Sullivan recognized the company with the 2012 North American SMB Unified Communications (News - Alert) Competitive Strategy Leadership Award.

“We are proud that such a well-respected source as Frost & Sullivan has acknowledged Vertical’s achievements in addressing real SMB market needs with relevant and cost-effective unified communications solutions,” said Peter Bailey, chief executive officer at Vertical Communications. “Vertical is dedicated to delivering a robust, flexible and completely accessible unified communications platform to our customers. Our efforts to deliver the features and functions customers want—as part of a singular license—gives businesses the ability to leverage the power of unified communications according to their own business needs. This award certainly validates Vertical’s approach and reinforces the appeal of providing a customer-centric solution that businesses can tailor to meet their own requirements.”

Vertical Communications’ business communications systems provide the enterprise-class functionality necessary to deliver seamless connectivity, collaboration and mobility through smart, powerful telephony and voice applications that are simple to deploy and use, while substantially reducing operating costs.

With more than 200,000 customers across all industries, Vertical solutions are distributed through a network of more than 3,000 authorized dealers throughout North America and in Europe.

“Many vendors in the enterprise communications arena recognize the increasingly sophisticated functionality demands of the SMB segment, but often present enterprise-scale architectures and pricing models that are ill-equipped to address the requirements of SMB operations,” said Robert Arnold, senior analyst with Frost & Sullivan (News - Alert).

 “Vertical is unique in that it has applied market experience and technical innovation to create a flexible, right-priced solution that gives SMBs both the robust capabilities and simplicity they require. Through execution of this strategy, Vertical is well-positioned to expand its reach and to find continued success against competitors in the tightly contested and increasingly important SMB sector.”

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