TMCnews Featured Article

Hosted VoIP solutions are rising in demand, especially after the disastrous Hurricane Sandy hit the East Coast a few days ago. Several businesses in the region are turning to hosted VoIP solutions as they lost several business hours and incurred huge loss due to power outage and connectivity issues.  

Netlinx, a subdivision of Carrier Alliance Holdings and provider of hosted VoIP solutions, is now witnessing increased demand from businesses affected by Hurricane Sandy.

According to CEO Chris Panzeca, the company has received many calls from both new and existing customers inquiring about their services since Hurricane Sandy hit the area. "We expect to increase our sales to our current customers as well as new customers who were impacted by the storm. They have come to the realization that we have solutions that will help keep their business from being disrupted."

Netlinx Hosted VoIP solution comes with built-in intelligence to determine when a business's on-site phones stop functioning and can automatically re-route calls to alternative numbers provided by the customer.

Another advantage of the hosted VoIP services is that they can be monitored 24/7 in real time, averting the impact of disasters by switching calls to phones off-site. Businesses benefit from the latest in voice and data services, business continuity and disaster recovery without the need and cost of purchasing an on-premises PBX (News - Alert) of their own.

Hosted VoIP services include local and long-distance IP Voice services, IP-VPN, high speed data and Internet services, and fully hosted PBX services, including IP telephone handsets.

Since Hosted VoIP relies on Internet communications, it can survive when traditional communication lines fail and go out after power failures. Even in cases where Internet has failed during such storms simple hosting allows auto attendants, voicemails to be still operational. In the worst scenario even, hosted services can redirect the main numbers to other working telephone numbers such as cell phones or another office not effected during an emergency.

"When the gale force winds and flooding from Hurricane Sandy left a record-setting swath of destruction, many VoIP companies that offer fully hosted services such as Netlinx allowed numerous East Coast business customers to weather the storm successfully from a communications and operations standpoint, even in the face of crippling devastation to their physical locations,” said Panzeca.