To further augment its cloud-based telephony platform, Aculab (News - Alert) Cloud will be using international direct inward dial (DID) numbers provided by Voxbone, a market leader in delivering worldwide geographical, toll-free and iNum (News - Alert) telephone numbers.
Aculab Cloud makes it easy for developers to create on-demand automated telephony applications that make, receive and interact with calls.
According to Aculab, the company selected Voxbone (News - Alert) because the VoxDID service enables Aculab to easily enhance its services with instant provisioning through Voxbone's convenient application programming interface (API) solution.
Voxbone maintains a supply of geographic and national phone numbers for incoming communications from more than 50 countries and 4,000 cities.
Likewise, Aculab Cloud enables functions including transferring calls, playing messages, mixing calls together in a conference, playing text-to-speech prompts/messages, analyzing call progress, detecting answering machines, queuing calls and making thousands of simultaneous outbound calls.
In a statement, Faye McClenahan (News - Alert), head of strategic marketing at Aculab, said, "We specialize in enabling solution providers to create and deliver high-performance inbound and outbound contact center applications, speech-enabled IVR, unified communications and other services to enterprise customers."
"Voxbone's DID numbers and high-quality network services enable us to enhance the resources developers can use to meet their customers' needs for cloud-based communications," she added.
DIDs are another example of the ongoing industry migration to VoIP and cloud services. Like many service providers, Aculab has followed the trend from on-premises, hardware-based solutions to cloud-based offerings.
Similarly, Voxbone CEO Rod Ullens, stated, "As more service providers create services and applications based on the cloud, we are seeing increasing demand for our inbound communications services. By using our VoxDID service, Aculab will enable its customers to build better apps more easily and rapidly."
To find out more about Voxbone, visit the company at ITEXPO Miami 2013, taking place Jan. 29- Feb 1 in Miami, Florida. ITEXPO (News - Alert) is the world’s premier IP communications event. Visit Voxbone in booth #717. For more information on ITEXPO, click here.
Edited by Braden Becker