Customer Contact Services, a premier provider of 24/7 call center services for businesses of all sizes and diversities, has recently earned the 35th position among the top companies in the Minneapolis Metro area on the prestigious 2012 Inc. 5000.
According to Inc. Magazine, Customer Contact Services experienced 114 percent growth in the past three years.
Recently, the company has also added 27 jobs in the same amount of time, bringing the total employee count to 59.
Officials confirmed the full service inbound answering center came at number 2,237 on the overall Inc. 5000 list, and 183 in the Business Products and Services industry category.
“Our company has worked diligently throughout the years to offer clients state-of-the-art business communication solutions in one place,” comments Janet Livingston, President of Customer Contact Services, in a press release. “We are delighted that our efforts have made a difference in our customers’ business operations.”
Customer Contact Services is based in a fast growing suburb of Minneapolis/St. Paul, Minnesota. Its building has built in redundancies such as a back-up generator that powers the entire building that makes it ideal for our 24/7 call center operation. For the past 35 years, the firm has been successful in providing cutting-edge communication services to companies of all sizes.
The company also serves as a premier work environment that enables us to continually attract and retain skilled Customer Service Representatives. Its agents respond to customers 24 hours a day, seven days a week and 365 days a year.
In related TMC (News - Alert) news, TDS Telecommunications Corp., the seventh largest telecom provider in the U.S., recently unveiled its new managed IP Hosted Call Center, which allows businesses to set up their call center in various ways, free from any type of hassle.
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